Clik here to view.
Knowledge management in the age of social media
Knowledge management, which is broadly defined as the identification, retention, effective use, and retirement of institutional insight, has been an elusive goal for most large organizations. It is...
View ArticleProcess management blurs the line between IT and business
Business process management (BPM) and more specifically business process optimization (BPO) is about fully understanding existing business processes and then applying agreed-upon improved approaches to...
View ArticleClik here to view.
5 reasons why we still don't have invisibility cloaks
IT innovation abounds! We live in a spectacular time. Change appears to be happening rapidly. Market barriers for new entrants have come down. Got an idea? You can make it happen. But despite all the...
View ArticleClik here to view.
Why the cloud may finally end the reign of the work computer
It’s been a debate within organizations as long as I can remember: whether it’s possible to support a workforce that has the choice to use their own computers to perform their work. Recently the...
View ArticleThe future of technology and its impact on work
Here’s a 40-minute presentation and interview I gave at the Center for Technology, Entertainment, and Media (CTEM) at the Fuqua School of Business at Duke University. The video covers a range of...
View ArticleClik here to view.
Will your business survive the digital revolution?
Over the last few years we’ve watched in giddy disbelief as a web-based social network launched from a dorm room at Harvard University unexpectedly found its way to be an enabler of a Middle East...
View ArticleClik here to view.
Google Plus defines an era of disruption at a moment's notice
Whether or not you like Google+ or have yet to try it, its introduction continues the important role that a battle of ideas has in shaking-up and bringing new value to the marketplace. In the best...
View ArticleClik here to view.
With IT leadership, the "how" is as important as the "what"
The other day my IT operations leader entered my office in a state of confusion. He had just been reviewing our uptime statistics and was baffled by what he saw. In 2010, on one particular web stack we...
View ArticleClik here to view.
Spoiler alert: The mouse dies. Touch and gesture take center stage
The moment that sealed the future of human-computer interaction (HCI) for me happened just a few months ago. I was driving my car, carrying a few friends and their children. One child, an 8-year old,...
View ArticleYou share something, you get something back: How the web is redefining privacy
Over the past 10 years the web has become an increasingly ubiquitous and useful utility for hundreds of millions of people across the world. But as I discover as I ramble across the rich terrain of the...
View Article
